Founder’s Office — Strategy & Operations Manager
About the role
Work directly with the founder on some of Nimbyl’s highest-priority problems across product, GTM, fundraising, partnerships and company operations.
This is not an executive-assistant role.
You should be able to take an ambiguous business problem, structure it, research it, form a point of view and help execute the resulting decision.
What you’ll work on
- Conduct customer, market and competitor research.
- Prepare structured briefs before important customer, partner, investor and industry meetings.
- Track strategic decisions, commitments, priorities and follow-ups.
- Analyse new markets, corridors and commercial opportunities.
- Support customer discovery and synthesise findings into recommendations.
- Build and manage investor, partner and customer research pipelines.
- Support pilot planning and coordination.
- Create lightweight founder-level dashboards and operating reports.
- Build internal systems for CRM, knowledge management and execution.
- Support fundraising materials, investor research and diligence preparation.
- Coordinate cross-functional initiatives when ownership is unclear.
- Help turn fragmented information into clear decisions and actions.
- Work across product, GTM, strategy and operations as priorities evolve.
Must have
- Excellent structured problem-solving ability.
- Strong secondary and primary research capability.
- Ability to synthesise large amounts of information quickly.
- Excellent written communication.
- Strong project or program management skills.
- Very high follow-through and attention to detail.
- Ability to prioritise without constant direction.
- Comfort with ambiguity and rapidly changing priorities.
- Strong meeting preparation and synthesis skills.
- Ability to move between strategic thinking and hands-on execution.
- Good judgment and discretion when handling sensitive company information.
Analytical skills
Comfortable with:
Tools
Useful familiarity with:
Strong advantage
Background in:
You’ll probably thrive here if…
- You’re comfortable working with ambiguity and incomplete information.
- You ask good questions before jumping to solutions.
- You can operate independently without waiting for detailed instructions.
- You take ownership of outcomes, not only assigned tasks.
- You care about understanding physical trade, not just performing your function.
- You’re comfortable building before a mature playbook exists.
- You can move between strategic thinking and hands-on execution.
- You communicate clearly when you disagree or see risk.
Education
Relevant professional experience matters more to us than a specific degree or pedigree.
We care more about demonstrated ability, domain understanding, judgment and the quality of your work.
Interested in building with us?
We’re always interested in meeting people who can materially help us build Nimbyl. Tell us a little about yourself.
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